Insight — Research, design and strategy

With our team of researchers, designers, and strategists, we help shape a digital world built for people. Read about our pursuit of the human standard in the digital world.

Nils van den Broek

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Nils van den Broek — Founder

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Karien with a laptop, phone, and cup of tea in hand.

‘Digital inequality is a form of social inequality’

People searching for a puzzle piece in a large pile.

How do we ensure that our work is in line with our mission?

Illustration of a woman looking at her phone.

The digital world needs to be fairer and more transparent – but how?

Illustration of a set of scales surrounded by plants and flowers.

Think long term: help your customers make more sustainable choices

Free apps are the fast food of the digital world

Illustration of people standing in a long line in front of a self-service machine

Digitalisation in the public sector – what’s going well and what could be improved

Illustration of a man standing on one side of a gap

Not everything can simply be digital – offline is often indispensable